Privacy Policy
Hebron Electricity ("we," "our," or "us") operates the Hebron Electricity mobile application (the "App"). This Privacy Policy outlines how we collect, use, and protect your personal information when you use the App.
1. Information We Collect
When you use our App, we may collect the following types of information:
- Personal Information: Information such as your identity, name, email address, birthdaty phone number, and images that you provide when registering or using the services in the App.
- Usage Information: Information about how you use the App, such as your interactions, the pages you view, and your activities within the App.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the App’s functionality.
- To return the customer services and view it.
- To process bills, or subscriptions related to Hebron Electricity services.
- To improve and personalize your experience within the App.
- To send you important notifications, such as service updates, outages, or payment reminders.
- To analyze and improve the performance of the App and understand usage trends.
- To comply with legal obligations.
3. Sharing of Information
We do not share your personal information with third parties, except in the following cases:
- With service providers that help us operate or provide services in the App.
- To comply with legal obligations or protect against legal liability.
- In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the new owner.
4. Security of Information
We take the security of your personal information seriously and implement reasonable measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections or updates to your personal information.
- Request deletion of your personal information, subject to legal and operational requirements.
- Opt-out of marketing communications by following the instructions in the communication or contacting us directly.
6. Third-Party Services
The App may include links to or integrate with third-party services, such as payment processors or social media platforms. These services are governed by their own privacy policies, and we are not responsible for their practices.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the updated policy will include the date of the most recent revision.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Hebron Electricity
it@hepco-pal.com
Ein Sara - Hebron
+97254423398